Global Remote Services was among the sponsors of the 14th Annual European Shared Services & Outsourcing Week organized in Dublin by SSON – Shared Services and Outsourcing Network.
The event gathered BPO and Shared Services experts from across Europe in order to share their knowledge, tools, experience and to facilitate face to face discussions.
The main focus of the event was around the idea of how restoring concentration on customers can drive performance. Since this is our main focus in our day by day activities, our delegates were able to actively engage with their peers on the subject and not only share but also gain premium information.
Events like this are very valuable for GRS. Our representatives came back with plenty of ideas and new knowledge, all a good support for process development.