International Contact Centre

We can help you communicate with your customers through their preferred channel to guarantee an excellent customer service. We have a broad experience in industries like airport management, retail (e-commerce), media & advertising and gaming & betting.

 

Why choose us?

  • We speak your language: English, Italian, French, Spanish, Portuguese, Russian, Hungarian, Dutch, Swedish, Norwegian and others
  • We offer high quality services at fair prices
  • State of the art ITC infrastructure and availability 24/7
  • We are certified internationally:  UNI EN ISO 9001:2008  &  UNI EN 15838:2010 

Our services

  • Inbound & Outbound multilingual services through more than 1 channel (voice, chat, email, etc.): Customer services, order taking, Tier 1 Help Desk / Technical support services, switchboard service, up-selling & cross-selling, market & customer satisfaction surveys, marketing calls, emergency out-of-hours support, etc.
  • Back Office services: Press monitoring, press clipping, data base validation & enrichment, sorting & analyzing sensitive financial data, etc.

 

 

 

If you need a partner to support you in strengthening your relations with your existing customers or increasing your communication with your leads, then send us an email using the below form!

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