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Tenders monitoring back-office: Procurement & Training Monitor Company

Main challenges​

  • Pay attention to information: assess, capture and insert the relevant data.
  • Maintain a high level of quality services and high levels of productivity.

Business Need of the Customer​

For thirty years, our client supports companies operating in the world of tenders and provide daily information regarding public tenders, found through constant monitoring of the official sources and the websites of the relevant bodies, including the Central Purchasing Centers and platforms of the Electronic Market. Our agents monitor each web page indicated by our client’s tools, assess, capture and insert the relevant data, check if there are changes reported, assessing whether it is a new call for tenders or a change made to the notice already in the database, to publish them on the tender site. Thanks to our high-quality services and high levels of productivity, our client has entrusted the task of monitoring tenders for all the Italian territory.

The customer was looking for a partner capable of:

  • High flexibility to cope with infra day/week spikes of unpredicted volumes.
  • Highly skilled agents to handle the delicate processes.
  • Offer quality services to its end customer within settled budgets.
Key figures

web links has been reviewed by our team since the start of the assignment


web links are handled by our agents per day

Why Did they Choose GRS?​


GRS has extended expertise in the web and media monitoring


Proven capability to meet the targets and deadlines on numerous back-office assignments

Economic competitiveness

Competitive costs vs high quality guaranteed

Contact us

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