We have a qualified, versatile and multilingual team
We embrace cultural differences, broaden the horizons of your business and speak the same language as your customers and partners.
Our customer contact services and back office solutions are available every day in all major European languages.
Being versatile and adapting to the needs of our partners means we are able to deliver efficient and effective solutions; all supported by cutting-edge technology and infrastructure.
We carefully select the best people and support them through highly effective training and development programs.
Our low staff attrition rate proves that we are able to offer our employees what they are looking for. Our location gives us a competitive commercial advantage, which combined with the benefits of our modern technology infrastructure and highly evolved operational process, helps us offer our customers high quality services at extremely competitive prices.
We offer support in an impressive number of European languages and use our experience in implementing and managing numerous complex projects as a base for providing our customers high quality solutions in a low risk business environment.
We embrace cultural differences, broaden the horizons of your business and speak the same language as your customers and partners. Our customer contact services and back office solutions are available every day in many languages, including English, Italian, French, German, Spanish, Portuguese, Polish, Russian, Romanian, Hungarian, Dutch, Swedish, Norvegian, Arabic, Chinese, Japanese, Korean, Filipino, Thai, Vietnamese.
We can support your customers through automated solutions and various integrated channels, such as phone, email, chat, social media, etc.
We can provide best-in-class ICT infrastructure to support your project, including a ticketing platform, IVR, and CTI. The infrastructure is designed to be disaster recovery compliant to ensure business continuity.
We make sure to protect all sensitive data with premium services and smart quality management, according to our ISO 27001, ISO 9001 and GDPR compliant processes.
We really like to help, so please tell us a little bit about your current challenges.
We would be delighted to offer you an initial consultation free of charge.