Global Remote Services Attended All4Customer Meetings 2025 in Cannes: B2B Networking & CX Innovations

Global Remote Services at All4Customer Meetings 2025

On 17–18 September 2025, Global Remote Services (GRS) proudly participated in the prestigious All4Customer Meetings 2025 in Cannes, France, joining a select group of international B2B leaders. Representing GRS was Horia Popovici, Operations Director, alongside Karim Arouche, Commercial Director at BeYs Outsourcing Services, and Mathilde Gerbet, Marketing at BeYs Outsourcing Services.

The two-day event provided an excellent opportunity for GRS to strengthen its presence in the European BPO market, exchange ideas with business decision-makers, and showcase innovative strategies designed to improve Customer Experience (CX) and enhance operational efficiency. More than just a meeting platform, All4Customer in Cannes served as a hub for exploring new partnerships and identifying solutions to the growing challenges in today’s fast-changing digital business landscape.

About All4Customer Meetings

Since 2009, Weyou Group has been at the forefront of organizing exclusive one-to-one B2B events. The All4Customer Meetings bring together executives from sectors such as Digital Marketing, Customer Experience, E-Commerce, Artificial Intelligence, and Data Management, creating a unique environment where buyers and solution providers can engage in meaningful discussions.

One of the key advantages of the event lies in its carefully structured format: every buyer and project leader is pre-qualified and verified to ensure a high-quality exchange for both sides. Meetings are simplified and personalized through a dedicated matchmaking platform, allowing companies to focus on relevant topics and actionable business outcomes. Beyond the scheduled sessions, Weyou also organizes networking opportunities in a relaxed setting, encouraging informal conversations and long-term relationship building.

With over 2,500 participants per day, the All4Customer Meetings have become a benchmark for companies seeking qualified leads, innovative technologies, and trusted business partners. For exhibitors like GRS, the event is not only a way to showcase services but also a strategic moment to understand evolving market demands and position outsourcing solutions effectively.

GRS Discussions and BPO Insights

During the 2025 edition, GRS held more than 30 one-to-one meetings in just two days, highlighting its solid BPO expertise built since 2004. The company focused on some of the most pressing issues facing businesses today.

Among the most significant topics was the rapid increase in activity volumes, which creates operational strain and requires businesses to adapt quickly. This challenge is further amplified by the acceleration of digital transformation, with companies under constant pressure to adopt automation technologies and integrate new digital tools into their processes.

Decision-makers also emphasized the importance of having a flexible and scalable BPO provider that can deploy specialized teams at short notice. What they are looking for is not just a vendor, but a partner who delivers innovation, efficiency, and added value to their operations while supporting their long-term growth. These conversations underlined the growing need for outsourcing relationships built on trust, transparency, and adaptability.

A recurring theme throughout GRS’s discussions was the central role of customer experience. Companies are increasingly seeking international coverage and multilingual support to serve global customers seamlessly across multiple channels. At the same time, they demand strict compliance with data security regulations, ensuring customer trust is maintained while optimizing CX performance.

GRS Perspective on BPO Solutions

Reflecting on the event, Horia Popovici, Operations Director at GRS, shared his insights:

“Our priority was to connect deeply with decision-makers and understand the specific challenges of their businesses. When clients talk about inefficiencies and operational struggles, they are very clear about the roadblocks they face and their vision for the future. What they need is a BPO provider capable of keeping pace with these evolving demands, delivering tailored solutions that create measurable results and long-term competitive advantage.

At GRS, we design high-quality, customized outsourcing strategies for every client. Because businesses and technologies are evolving so rapidly, companies often hesitate to make big transformational changes. Part of our role is to assure them that outsourcing is not a risk but an investment in sustainable growth and customer satisfaction.”

Through its presence at All4Customer Meetings 2025, GRS reinforced its role as a trusted global BPO partner, helping organizations worldwide to optimize business processes, improve customer journeys, and implement innovative CX solutions that drive measurable results.