Laurent Caredda, President of the BeYs Group, visited GRS at its new Headquarters in Bucharest: achievements, strategies, perspectives & new objectives

New office, new energy and place to grow for GRS and BeYs Group

During 22nd- 25th September 2025, the BeYs Group Top Management visited Global Remote Services at our new HQ in Bucharest to discuss new strategies, data and future plans for better results.
Younes Elgui, CFO of BeYs Group and CEO of BeYs Shared Services, Massimo Palumbo, Business Development at Global Remote Services in Italy, Eric Garnier, President of BeYs Outsourcing Services, joined us for an interactive visit about new perspectives.

Cosmin Răducu- Efrim, General Director & Vice President of the BeYs Group, Cezar Botez, Operations Director & Horia Popovici, Operations Director, encountered the management with a thorough tour of our new office: located in the Northern area of Bucharest, the new office reflects our commitment to growth, sustainability and continuous innovation through continuity, teamwork and high-quality services. It’s a new place for future steps and scalable results alongside a dedicated team for each company.

Romania, a competitive production site

Moreover, our new location is a center for prosperity and new exciting projects, as Romania is a competitive production site to externalize and outsource your company’s processes. Cultural diversity, multilinguistic citizens and geolocation advantages represent a flourishing hub for a lot of BPO companies. Also, the competitive prices compared to other countries and a vast number of talented professionals are the key differentiators, being easy to scale fast while keeping costs under control.

BeYs Group & GRS: new strategies and commitment to high quality, sustainable solutions

After discovering GRS’s new headquarters, the BeYs Group’s leaders engaged with our teams: they saw the work behind an agent and met with each department-like Quality, HR, Admin and Operations, acknowledging how well the departments work together for each project.
The BeYs top management team also discussed business matters with the GRS team. What are our results, our plans and resolutions, and what approach to take next in order to refine even more our strategies, reinvent ourselves and find new strategies.
GRS has always been committed to high-quality, tailored CX services, and the group’s support reaffirms our capacities and solid knowledge in projects, allowing us to dive deep for AI digitalization, tools, automated solutions and digital BPO services.

We are grateful to connect and share insights with our group leaders, exchange project challenges and new ways to surpass ourselves. Afterall, at Global Remote Services we are bound to our clients, the BPO solution and the company are intertwined and there is no disconnection between them: we love what we do, and we do it for each specific need, each industry challenge and it is all personalized.