As technology is evolving, the IT tasks are getting more and more complex. The same steps and processes now take longer to be successfully finished, due to the details and importance that it holds, being related to each individual expert’s time and knowledge.
Outsourcing IT services is a game changer for businesses, allowing them to grow and focus on core-tasks, offering time to the IT department time for important and strategic decisions for the future of the company.
Continuous Service
Servers Managed per Year
Continuous Development IT Projects
Our Solutions
Our team of professionals multitask different activities, including monitoring, reporting, prompt intervention for suspicious activity, cloud management or data protection. GRS IT Services are tailored to streamline processes and adapt to the market changes, gaining competitive advantage with strategic solutions for the future which allow a complete, detailed view of all data for intelligent decisions.
We have the right tools and the right people to help you create a digital ecosystem which allows easy access and management of your activities. From infrastructure to custom software, we deliver solutions for an integrated data-driven environment, contributing to the business growth and successful story of each client.
SOFTWARE DEVELOPMENT: tailored design for mobile or application solutions
- Team distribution in traditional/fixed mode ( or based on a fixed-price specification)
- Agile Methodology
- Project Management / Process and performance tracking
- Documentation of procedures and client deliverables
- TMA
CLOUD INFRASTRUCTURE MANAGEMENT: manage infrastructure, ensure data security and optimize system performance
- Audit and Consultation
- Cloud Migration
- Infrastructure Deployment
- Infrastructure and Application Management
- Environment Security and Backup
- Monitoring and Maintenance 7d/7 et 24h/24
BUSINESS SOLUTIONS: customized solutions for centralized information, data-driven decisions and scalable results
- ERP (Enterprise Resource Planning)
- ECM (Electronic Content Management)
- EAS (Electronic Archiving Systems)
- OCR/ICR (Optical Character Recognition/Intelligent Character Recognition)
- Custom Feature Development
- Odoo Solution
NETWORK INFRASTRUCTURE MONITORING: detect potential issues and threats, maintain optimal system functionality and minimize downtime
- Network Infrastructure
- Supervision
- Services and Applications Monitoring
- Alerts and Notifications
- Monitoring and Maintenance 7d/7 and 24h/24
IT HELPDESK: ensure smooth operations of activities, technical support and resolve IT issues
- Level 1 and 2 User Assistance
- Multichannel Service Desk
- Ticketing Tool Management
Outbound Contact Centre Services
Our Outbound Contact Centre services ensure the best contact with your customers and your prospects, to help meet your business objectives.
Back-office activities
Our multilingual back-office services are meant to support your company with a full range of simple and complex tasks through a broad range of languages.
Automation & Technology
We can support your customers through automated solutions and various integrated channels, such as phone, email, chat, social media, etc.
We really like to help, so please tell us a little bit about your current challenges.
We would be delighted to offer you an initial consultation free of charge.