Better know your customer and fight against increasing identity and documentary fraud
“Know your customer” is the process of verifying the identity of a company’s customer. Identity fraud can be avoided with secure solutions, being essential for each company.
Our solutions can help you fight against document and identity fraud, relying on modern technologies and multilingual experts with knowledge of personal data management and protection. This is an optimized processing method for a better understanding of your customer, better onboarding and combat against the threat of documents and identity fraud.
Quality rate
Files verified per year
How it works
We cover all essential steps for the KYC process. Each step can be customized based on your requirements and automated for speed of execution.
Flexible and Scalable Solution
You can simplify the process of customer onboarding with our EIDAS-compliant solution which will integrate into your business applications.
100% recognition of identity
We use cutting-edge technology and AI to automate the process of ID Verification. If our AI does not identify the data, it alerts our Agents. Then, our multilinguistic agents will take over and analyze the IDs and documents to ensure nearly 100% identity recognition. Companies notice a better rate on onboarding customers and process digitalization, leaving more room for other important tasks.
Identity check with AML
We have the necessary tools for facial recognition to eliminate the risks of fraud and theft, both associated with remote verification. The AML and CFT systems retrieve all relevant information, reducing time for face-to face meets.
Speed up the customer journey
By accelerating the customer onboarding process, you will boost your conversion rate. Moreover, our solution reduces friction and can be easily integrated with other trusted BPO solutions.
Simple and intuitive process for end-users
Our solution is easy to use for each customer, ensuring that the process is well done by each of them and in the correct order, reducing human errors and other mistakes associated.
Outbound Contact Centre Services
Our Outbound Contact Centre services ensure the best contact with your customers and your prospects, to help meet your business objectives.
Back-office activities
Our multilingual back-office services are meant to support your company with a full range of simple and complex tasks through a broad range of languages.
Automation & Technology
We can support your customers through automated solutions and various integrated channels, such as phone, email, chat, social media, etc.
We really like to help, so please tell us a little bit about your current challenges.
We would be delighted to offer you an initial consultation free of charge.