The digital transformation of the healthcare sector is progressing, with patient journey optimization at the core of healthcare facilities’ concerns. The digitization of the pre-admission process is a major lever for improving the patient experience and operational efficiency.
Drawing on its expertise in identity management and sensitive data, we had developed the innovative KYP (Know Your Patient) solution. This secure process digitally and automatically collects, verifies, and authenticates the documents needed for patient admission, thereby optimizing internal processes by reducing time-consuming administrative tasks and ensuring the reliability of collected information.
Quality rate
Files verified per year
How it works
TOWARDS HEALTH 2.0 WITH A SECURE DOCUMENT VERIFICATION PLATFORM
We support your healthcare facility’s digital transformation by simplifying the pre-admission process. Our KYP (Know Your Patient) solution secures the verification and authentication of documents necessary for patient admission.
With our expertise in identity management (KYC) and data processing, we digitize and secure the collection of required documents, such as identification, proof of address, and health insurance cards. Our experts ensure the protection of health data and offer innovative solutions to optimize the patient journey and administrative processes, emphasizing the importance of digitizing and securely storing documents.
Operational solutions tailored to your needs
Our team of industry experts conducts a thorough review of pre-admission files, checking the completeness and consistency of the provided documents. This process combines automatic verification through Optical Character Recognition (OCR) and manual validation, ensuring the reliability of the information.
Once the file is validated, we create the pre-admission record directly in your billing tool. This seamless integration enhances efficiency, allowing you to focus on patient care.
Additionally, we guarantee the protection of clients’ health data. We also offer innovative solutions to optimize the patient journey and processes. Finally, we emphasize the importance of digitizing and securely storing documents.
Data security at the heart of our concerns
We are acutely aware of the importance of protecting healthcare data. That’s why we implement the highest security standards to ensure the confidentiality and integrity of the information entrusted to us.
All processed data is hosted in a highly secure environment that complies with current regulations. This allows you to digitize your pre-admission processes with peace of mind.
Outbound Contact Centre Services
Our Outbound Contact Centre services ensure the best contact with your customers and your prospects, to help meet your business objectives.
Back-office activities
Our multilingual back-office services are meant to support your company with a full range of simple and complex tasks through a broad range of languages.
Automation & Technology
We can support your customers through automated solutions and various integrated channels, such as phone, email, chat, social media, etc.
We really like to help, so please tell us a little bit about your current challenges.
We would be delighted to offer you an initial consultation free of charge.