1. Home
  2. /
  3. Customer experience services
  4. /
  5. Inbound Contact Center Services

Inbound Contact Center Services

We have a qualified, versatile and Multilingual team

Our Inbound Contact Centre services guarantee an excellent contact experience for your customers, through any contact method (telephone, email, web chat, social media, etc.) and regardless of their needs (information, help, etc.)

35%

Customer Care & up/cross selling

55%

Customer Care

10%

Technical Help Desk

How it works

We offer support in an impressive number of European languages and use our experience in implementing and managing numerous complex projects as a base for providing our customers high quality solutions in a low risk business environment.

Customer Care Contact Centre

Multilingual operators
Open 24/7
Freephone, reverse charge, premium rate numbers, etc.

Help Desk

Trouble ticketing
Administrative office/events/conferences/meetings support

Orders Hotline 

Solve each inquiry and streamline the process.

Bookings

Get faster customer turnover and better client retention.

Related CX Services

Outbound Contact Centre Services

Our Outbound Contact Centre services ensure the best contact with your customers and your prospects, to help meet your business goals.

Back-office activities

Our multilingual back office services are meant to support your company with a full range of simple and complex tasks through a broad range of languages.

Automation & Technology

We can support your customers through automated solutions and various integrated channels, such as phone, email, chat, social media, etc.

* Contact us

We really like to help, so please tell us a little bit about your current challenges.

We would be delighted to offer you an initial consultation free of charge.