The key to competitive advantage: Business Process Outsourcing
Administrative tasks and internal processes take a lot of effort, cutting time from other important, business-core tasks which are more important. Important costs and errors can be cut down by collaborating with the right BPO provider, delegating your employees from smaller tasks which take a lot of time. A BPO company knows each domain’s specific needs, and it has the workforce and technologies to ensure that each process is streamlined and more efficient.
AI and technology centered towards consumers
Consumers shape businesses, and therefore each of them will remember and outstanding service where their need is your priority. But how do you shape their experience? With AI being harnessed at its finest and technology combined with human knowledge & expertise, tailored BPO services will streamline processes and leave even more room for growth.
Perceiving the quality of a service in a positive way is crucial for the existence of any business, and by using the right technology to find patterns or predict consumer behavior is an important aspect to stay ahead of the game.
Security, information and fraud prevention: pillars of a protected organization
Data privacy and security are essential for any customer interaction, especially in contexts where cybersecurity is critical to protecting sensitive information from threats. In the banking and financial sector, advanced fraud detection and prevention systems are a key challenge, enabling the rapid identification of suspicious behavior and securing financial transactions. Compliance with regulatory standards is equally vital to earning consumer trust and ensuring that all data is safeguarded. Together, data security and regulatory compliance enhance a company’s credibility and foster greater trust among potential clients.
Why it’s the perfect match ?
Our proven expertise in outsourcing solutions addresses market challenges, helping businesses face threats and improve their processes.
Certified security & operational excellence
As a key player in sensitive data processing, Global Remote Services ensures optimal security with ISO 27001 and 9001 certifications and highly secure data centers located in France. As part of the be ys group, a recognized expert in digital trust, we bring unique expertise in data protection and regulatory compliance.
Technological innovation combined with human expertiseand high quality
Our in-house R&D develops advanced technologies, including fraud detection solutions tailored for the financial sector. This innovation, combined with human verification by expert operators, ensures exceptional quality levels that fully automated systems alone cannot reach. This dual control guarantees maximum reliability in processing your sensitive data.
Scalability and flexibility without compromiseand responsiveness
Our operational model allows rapid adjustment of resources based on your activity levels, ensuring perfect scalability to manage seasonal peaks or business growth. With a presence in 4 countries and multilingual teams covering over 20 European and Asian languages, we support your international expansion without language barriers. We adapt to your tools, offer proprietary solutions, or develop custom applications to meet your exact specifications.
