Our services


Multilingual Inbound Contact Centre

Our Inbound Contact Centre services guarantee an excellent contact experience for your customers, via any contact method (telephone, […]

Multilingual Outbound Contact Centre

Our Outbound Contact Centre services ensure the best contact with your company’s customers, whether existing or potential, to […]

Multilingual back office activities

Our multilingual back office services provides your company with access to a full range of language support across simple and complex tasks


Find out about all of our services


Success stories

We believe the the best way of understanding our capability is to see what we have already done for our clients previously; many of which are large recognised European brands. Here you will find a few of the success stories that GRS has delivered in partnership with its clients in recent years.


Sectors and languages

GRS provides bespoke management services for its clients across a broad range of business sectors, whilst also supporting an impressive number of European languages. We use the experience gained of implementing and managing numerous complex projects to provide our clients with high quality solutions in a low risk environment. GRS passionately believes in its partnership approach and our success is built on our ability to successfully replicate and complement the culture and ethos of each of our clients.

tag-cloud

flags

News

  • news-4-1
  • news-5
  • news-4

GRS participates in the Central & Eastern Europe Outsourcing Forum and Awards in Warsaw

News

Warsaw, 6 February 2014 GRS participates in a major annual meeting of the principal outsourcing service providers in Central and […]

news-5

Huge interest from candidates for GRS in the largest employment fair in Bucharest

News

On 25 and 26 October, GRS took part in Romania’s largest employment fair, the “Angajatori de Top” (Top Employers), […]

news-3

GRS: “full marks” in the UNI EN15838 Contact Centre and ISO 9001 quality management certification maintenance audits

News

Bucharest, 16 October 2013 Following its annual monitoring audit, carried out by the TUV SUD Certification Body, GRS achieves full […]